About Us

In April, 1990, Mark Terwilleger and Andy Schandl became business partners and opened the doors to Floor Express. Mark brought with him a vast installation background, having worked for floor covering distribution companies as well as retail locations in installation. Andy Schandl had worked for the State of Washington in a marketing capacity for the Department of Information Services, and had a Bachelors degree in Business Administration from the Evergreen State College, as well as experience in floor covering installation. Andy worked as a floor covering installer to supplement his income while he worked for the Department of Information Services, to put himself through college. Andy worked as a subcontractor, installing floor covering for nearly every flooring store in Thurston County. The thing they noticed was that customer service was severely lacking in these other establishments, so their dedication to customer service was born. They discussed opening their own floor covering store.

The main focus when Floor Express started was that all customers would get their job done right, for a fair price, with exceptional customer service, which created the company motto: "Service is our business". With these values and commitments to the customer, Floor express prospered and grew every year.

Moving on, Floor Express has continuously strived to uphold the values and business ethics that are contained in our mission statement.

Floor Express has grown from a 2,000 s/f to 8,000 foot store. We deal in all aspects of floor covering with customers in new home construction, commercial, property management and residential. We will find the right floor for you!
 
Currently, Andy Schandl utilizes his vast knowledge and experience in the floor covering industry to help his customers on a daily bases. He has the unique prospective of having a business degree, as well has having a solid knowledge of installation techniques, and materials used in the installation of all flooring materials. He has a sharp ability to be supremely focused on planning the job, and providing exceptional customer service to his customers. People from all over the county know him and his expertise and seek him out regularly to obtain the education that they need to make the proper floor covering decisions. If you want the best, most knowledgeable sales staff in Thurston county, come to Floor Express, Abbey Carpet and Andy Schandl.

Heather Schandl has worked with her husband, Andy Schandl since 2004. She brings with her a Bachelors degree from Washington State University, in Interior design, and experience in custom decorating. She has a wealth of knowledge in floor covering design and color. She provides excellent customer service to her customers. Heather compiled a extensive policy and proceedure manual for Floor express.